Omnichannel with Digital customer is here to stay
According to Salesforce, customer demand for digital-first experiences shows no signs of slowing down.
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Artificial Intelligence That Drives Business
According to an investigation published by Business Wire which includes an evaluation
How to improve the sales flow in my company?
While it is true, day after day, large and small business owners ask themselves that question, but no matter how
Today's cloud is ready to handle the reach of your Avaya contact center
The tools we have at hand help us to have updated data immediately, today we will talk to you about the advantages of combining this information.
7 experiences your customers value most when they need assistance
It's no secret that customers have high expectations when it comes to customer service. If you don't meet expectations, many will simply leave.
Remote work: The future of the world of work
We know that remote work has become one of the most frequent work practices in recent months, so we bring you tips and tools that will make it more productive, automated and efficient.