We provide cloud business solutions that help companies manage customer loyalty and satisfaction.
Continue readingCatalog of Digital Solutions & Equipment
Function guide
Five9's cloud-based smart contact center eliminates hassles and
traditional local contact center expenses. Five9 is a complete
cloud-based solution that allows agents to connect from anywhere
place. You will only need a computer, headphones and an Internet connection.
high speed.
Experenta Talks: Salesforce and Five9 Integration
Learn about Salesforce and Five9 integrations from our digital solutions experts.
Experenta Talks: Five9 – The Smart Contact Center
The Contact Center is the new door to your business… Is your company ready?
Experenta – Five9 Digital Experience
Companies can provide consistent service across all channels and do so more efficiently. Because the Digital Experience is native to the Five9 platform, your agents will have a 360-degree view of each customer, across all channels, with no more overlapping screens.
Five9 Social Engagement
Proactively respond to social media mentions.
Provide customer service on social media.
Five9 Incoming Calls
A more human customer service.
Route customer interactions to the appropriate resource anywhere in the world.
Five9 Combined Contact Center
Improve your productivity while delivering truly extraordinary customer experiences
Five9's intelligent cloud contact center gives your agents the tools they need to create powerful customer connections and deliver the results your business needs.
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Continue readingOmnichannel with Digital customer is here to stay
According to Salesforce, customer demand for digital-first experiences does not show
signs of deceleration.